“Error – ICLRMetaHost::GetRuntime failed”

Symptoms

When attempting to send email or using TextLink, the following message appears:

’Error – ICLRMetaHost::GetRuntime failed’

Cause

This occurs when the computer does not have the required .NET Framework.

Resolution

1. Close the tax software
2. Navigate to the xlink## folder
3. Open the utils folder
4. Right click on NetFx20SP2_x86.exe and run as administrator
5. Follow any user account control request with YES responses
6. Launch the software and test email or TextLink functionality